Privacy Policy

JDW PHOTOGRAPHY PRIVACY POLICY

This Privacy Policy describes how JDW Photography ("we," "us," or "our") collects, uses, and shares information in connection with your use of our website, client gallery services, and related photography services.

1. INFORMATION WE COLLECT

1.1 Information You Provide to Us

We collect information you provide directly to us, including:

  • Personal Information: Name, email address, phone number, mailing address, and other contact details.

  • Account Information: Login credentials for your client gallery.

  • Communication Data: Information from your communications with us, including emails, phone calls, and text messages.

  • Session Information: Details related to your photography session, such as preferences, locations, dates, and special requests.

  • Payment Information: Credit card details, billing address, and other financial information needed to process payments.

1.2 Information We Collect Automatically

When you use our client gallery or website, we may automatically collect:

  • Device Information: IP address, browser type, operating system, and device identifiers.

  • Usage Data: Pages visited, time spent on pages, links clicked, and interaction with gallery features.

  • Location Information: General location based on IP address.

  • Cookies and Similar Technologies: Information collected through cookies and similar tracking technologies about your browsing behavior.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Provide, maintain, and improve our photography and gallery services

  • Process transactions and send related information including confirmations and invoices

  • Communicate with you about your sessions, galleries, and selections

  • Send technical notices, updates, security alerts, and administrative messages

  • Respond to your comments, questions, and customer service requests

  • Monitor and analyze trends, usage, and activities in connection with our services

  • Detect, investigate, and prevent fraudulent transactions and other illegal activities

  • Personalize and improve your experience with our services

  • Comply with legal obligations

3. SHARING OF INFORMATION

We may share information about you as follows:

3.1 Service Providers

We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, including:

  • Cloud storage providers

  • Payment processors

  • Email service providers

  • Gallery hosting services (such as Pixieset)

  • Customer relationship management systems

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction.

3.4 Consent

We may share your information when we have your consent to do so.

3.5 Photographers and Staff

Your information may be shared with photographers and staff working with JDW Photography who need access to provide services to you.

4. YOUR IMAGES AND CONTENT

4.1 Photographs

The photographs we take during your session are protected under copyright law and owned by JDW Photography, with usage rights granted to you as specified in your photography agreement.

4.2 Content Privacy

We understand the private nature of portrait photography. We will not use or share your images for marketing, portfolio, or promotional purposes without your consent, except as permitted in your photography agreement.

4.3 Storage of Images

Your images are stored securely on professional-grade systems with appropriate security measures. Final edited images are typically archived for up to 90 days after delivery, after which they may be removed from active storage.

5. DATA SECURITY

We implement reasonable security measures to protect the security of your information. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your data.

6. YOUR CHOICES

6.1 Account Information

You may update or correct your account information by contacting us directly.

6.2 Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our services.

6.3 Promotional Communications

You may opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

7. CHILDREN'S PRIVACY

Our services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete this information. If you believe we might have any information from or about a child under 18, please contact us.

8. INTERNATIONAL DATA TRANSFERS

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. THIRD-PARTY SERVICES

Our services may contain links to third-party websites or services, such as Pixieset for gallery hosting or payment processors. This Privacy Policy does not apply to such third-party services, and we recommend reviewing the privacy policies of those third parties.

11. YOUR RIGHTS

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access personal information we hold about you

  • The right to request correction or deletion of your personal information

  • The right to restrict or object to our processing of your personal information

  • The right to data portability

To exercise these rights, please contact us using the information provided below.

12. CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us:

JDW Photography Email: jamesdavidwest@jdw-photography.com

Website: https://www.jdw-photography.com

Last Updated: May 11, 2025